We are excited to announce our involvement in this year’s Retail Design Expo, this entirely new event seeks to bring together leading suppliers and conference speakers from the retail industry under one roof.
Mariann Wenckheim and Simon Liss will be speaking alongside Doug Glenwright, Head of Retail Transformation at Thomson Holidays on the first day, exploring how we worked together to reinvent the travel agent…
Our work with Thomson Holidays beat off the competition last night to be crowned digital store of the year at the BT Retail Week Technology awards. The store saw off some stiff competition on the night from Argos, House of Fraser, Marks & Spencer, and the Co-operative.
Footballer and Arsenal Legend, Dennis Bergkamp was immortalised in bronze last week at the Clock End of Emirates Stadium to join tributes to fellow footballing heroes, Herbert Chapman, Tony Adams and Thierry Henry. Following a friendly tip-off from Henry that the unveiling would be an emotional moment, Bergkamp spoke fondly of his years at Arsenal, commenting that although his statue stands alone, it was the whole team that made him shine during his 11 years at the Club.
20.20 have made it into the Top 30 UK design businesses according to Kingston Smith W1’s 2013 survey, which analyses the financial performance of leading marketing service businesses in the UK. As reported in the annual survey “Financial performance of marketing services companies”, the UK’s top 30 design agencies grew their income by 8% in their most recent set of results. The average operating profit margin showed an impressive increase from 8.7% to 11.7% as they benefitted from lower non-staff costs.
Thomson’s Next Generation Store (NGS) opened today at Bluewater. The first in a nationwide roll-out of a new connected retail concept for the world’s leading leisure travel company. Set over 2,187 square feet, the newly designed store integrates the latest technology combined with great service to enhance the experience of choosing and booking a holiday.
Created in partnership with 20.20, the NGS has been designed around an innovative customer centric brand experience that delivers high-touch service supported by high-tech tools.
This lovely card marks (just over) one year since we started working with the team at Kiddicare. All ten concept stores are now open for business, and they are not the only new sources of pride and joy; the teams have also welcomed three new arrivals since beginning the project, baby Dolly, baby Harrison and baby Beatrice.
Emirates & Arsenal Football Club opened their first shared brand sports bar this summer. The space was the first collaboration between Club and Sponsor, and celebrates Arsenal and Emirates’ global reach.
20.20’s concept was to engage with Arsenal fans around the world and capture their journeys on match day. A global photoshoot was commissioned to help showcase fan stories in Emirates destinations - from a train journey in Mumbai to a cafe in South Africa - allowing fans in the Emirates bar on match day to understand what their fellow supporters get up to.
The Connell Club at Manchester City F.C. has been shortlisted in the Standalone Restaurant category of the Restaurant & Bar Awards 2013.
These popular awards are highly regarded, receiving entries from the world’s top architects, designers and hospitality operators. Judges consist of the most influential personalities and have included the editors of Wallpaper and Frame magazines, Karim Rashid and Alberto Alessi.
German brand Strauss Innovation, established in 1902, has just launched a concept store in Leipzig to showcase its new brand proposition and store experience.
CEO, Paula Minowa with her team embarked to reinvent the brand in order to make it more relevant to both new and existing customers. 20.20 have worked closely - and bilingually - with the Strauss team to help define, articulate and visualise their brand and store proposition. The outcome needed to be true to the brand’s DNA and unique to the German market.
20.20 has been appointed by Thomson, part of TUI UK & Ireland, to create and launch their next generation of shops. The companies are working together to harness technology to attract and engage customers in-store, reflecting both TUI’s increasingly multi-channel approach and the continued importance of their retail network.
Soccerex’s European Forum takes place next week and is the leading football business event in Europe. Held in Manchester on 10th – 11th April, we are very proud to announce that Michael will be hosting a talk and expert panel all about the future of the match day experience; un-earthing the core ingredients behind world-class fan engagement.
20.20 are thrilled to be part of the event, and are honoured that Heath Harvey of Wembley Stadium and Andrew Parkinson of Liverpool Football Club will be taking part in our expert panel discussion.
20.20 are delighted to have become the strategic creative partners of Grosvenor Casinos, assisting the business in formulating the right customer proposition going forward. Grosvenor Casinos - part of Rank Group, who also own Mecca Bingo - have 35 UK-based casinos and an established online following.
Head of Sport & Entertainment, Michael Artis, recently spoke at Sport Business NZ conference, with over 200 leaders of New Zealand sport about the importance of Fan Engagement being at the heart of commercial success. Michael accompanied other speakers, including the Chief Executive of Sport NZ, NZ Rugby Union, NZ Rugby League, Netball NZ as well as sector experts including Sports Geek and Sky Network TV.
So amongst rather illustrious speakers, 20.20 are tremendously proud to pass on the following quote from the event organiser, AC Events:
Topps Tiles - the UK’s Biggest Tile and Wood Flooring specialist - unveiled their new concept ‘lab’ store in Milton Keynes on Saturday 16th June. The store has been designed by strategic design consultants 20.20 following their appointment by Topps Tiles in 2011.
The Garfunkel’s Coffee House website that 20.20 designed has gone live today. The site accompanies the first coffee shop offering from Garfunkel’s that opened in Edinburgh just before Christmas.
20.20 worked on the brand identity and communications for both the virtual and physical site for this new coffee concept. Having already developed a new identity and communications suite for the Garfunkel’s restaurant brand, we were then asked to turn our attentions to the Coffee House after a clear opportunity for a format like this was identified in Edinburgh.
Arsenal Legend Thierry Henry was unable to hold back the tears when the bronze statue immortalising him forever was unveiled at Emirates Stadium on Friday. Having set the brief and art directed the production of this and two other statues of fellow Club heroes Herbert Chapman and Tony Adams, 20.20 were invited to a special ceremony where all three sculptures were seen for the first time by expectant fans and the world’s press.
Arsenal Football Club has today honoured a trio of Club legends by unveiling three statues outside Emirates Stadium, 20.20 worked with the Club to set the creative brief and art direct the production of the statues.
Innovative 1930s manager Herbert Chapman; defensive stalwart Tony Adams and goal scoring hero Thierry Henry have all been commemorated by the bronze statues, which were today unveiled at Emirates Stadium by Arsenal Chairman, Peter Hill-Wood.
The shortlist for next year’s Retail Week Awards were announced today and 20.20 were thrilled to see Hobbycraft shortlisted in the category of Store Design of the Year for the flagship store we worked on in, Nugent Shopping Park, Orpington.
Silverstone launched their brand new pit, paddock and conference building, The Wing on Tuesday 17th May to a list of VIP guests that read like the who’s who of British Motosports. The impressive building was opened by his HRH the Duke of Kent and 20.20 are delighted to have worked on the way finding for the new building.
Working closely with 20.20 to develop and define the brand, the guidelines, tone of voice and its visual language, the lingerie and sex-toy retailer Ann Summers have this week gone public about their plans to unveil their new-look brand later this year. 20.20 helped to develop the very bold premise of “We sell orgasms” - a statement of undeniable intent which will now be put in front of the Ann Summers customer as a guarantee to help: “unleash your sexual confidence”.