Transforming retail and leisure businesses into emotionally connected brands

We understand people, business, brands, design and technology. We work with our clients to define and create wonderful, memorable experiences that empower their customers across all channels.

What's New

Thomson Holiday Design Store wins DBA Design Effectiveness Award 2015

20.20 and Thomson make...

The Design Business Association has this week released the shortlist for the highly coveted 2015 Design Effectiveness Awards. Included within this list is our work with high street travel agent...
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Thomson Holiday Design Store wins POPAI Gold Award 2014

Reinventing the Travel Agent

Our concept for the Thomson 'Holiday Design Store' won two prizes at the POPAI awards at a ceremony last night in London. The brand's new retail concept, designed and developed by 20.20, was...
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Thomson Crowned Digital...

Our work with Thomson Holidays beat off the competition last night to be crowned digital store of the year at the BT Retail Week Technology awards. The store saw off some stiff competition on...
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A brief glimpse on 5.

Ascot Racecourse debuted a video today giving everyone a sneak peak into their new on 5 hospitality space. The video offers a teaser of the experience, and the amazing view, that those lucky...
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The light boxes displaying images from past events at Wembley within the new Club Wembley corridors

From the walkway to your box...

Anyone lucky enough to be a member of Club Wembley will notice that the walkways have become a lot more impressive recently. Say goodbye to the Perspex frames that captured a “sepia-toned” record...
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